Distributor Specialist

At PDT, we are dedicated to providing the world’s highest quality, handcrafted dental instruments, along with an elevated level of customer service that sets PDT apart. We believe that a great customer experience starts with a wonderful team, and that is where you come in! 

We are seeking a friendly, high-energy, and positive Distributor Specialist to join our growing company. This role is perfect for someone who thrives in a fast-paced environment, enjoys building relationships, and is passionate about delivering top-notch service to both internal and external customers.  The person in this role is the first point of contact for our customers, handling inquiries, processing orders, and ensuring that every interaction is a positive one. 

Key Responsibilities: 

·         Field incoming calls and emails from customers, dental offices, schools, and distributors worldwide

·         Provide detailed information about our products, promotions, and services. 

·         Enter and manage purchase orders, drop ship requests, SPS, and returns in our point of sales system.

·         Maintain accurate records and notes for future reference. 

·         Collaborate with internal sales reps to support customer needs and resolve any issues. 

·         Participate in a comprehensive training program designed to give you all the tools you need to succeed, even if you are new to the dental field. 

Qualifications: 

·         A positive, solution-oriented mindset with a passion for helping others. 

·         Strong communication skills, both verbal and written. 

·         Ability to multitask and stay organized in a dynamic, fast-paced environment. 

·         Experience with CRM systems is a plus, but not required. 

·         A team player who is adaptable and eager to learn. 

What We Offer: 

·         Comprehensive benefits package including health, dental, vision, and life insurance. 

·         Health Savings Account (HSA) contribution. 

·         401k match and discretionary profit sharing. 

·         Paid time off and paid holidays. 

·         Company-paid Direct Primary Care (DPC) membership. 

·         A fun, engaging, and rewarding work environment with opportunities for growth. 

If you are excited about this opportunity and believe you would be a great fit for our team, we would love to hear from you! If you have any questions or would like a full job description, please feel free to email our team at human.resources@pdtdental.com 

Thank you for your interest in the Distributor Specialist role!  We look forward to reviewing your application. 

Cheers,

The PDT Talent Acquisition Team